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Q1.What is Arista Academy?
Arista Academy is a self-study alternative for the ACE Certification Program. Read more about Arista Academy in our Blogs & News section.
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Q2.What courses can I purchase for self-study?
Arista Academy Pro is available for all ACE:L1 through ACE:L5 courses, the following specialty courses: ACE:CVP, ACE:DMF, ACE:NDR, ACE:CAMPUS, and ACE:M&E, as well as the following short course Tech-torials: DC EVPN, EOS/CLI, L2LS/L3LS, and Wireless.
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Q3.Can I share my Arista Academy course with others?
No. This is an officially licensed product from Arista, so we maintain one product per person. This is also important in order to register and attempt an exam as official training is required before registraiton is allowed.
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Q4.Can I register for CORE once I have completed my course?
Absolutely! As soon as you feel prepared and ready, feel free to register.
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Q5.How do I access my Academy materials?
All of your materials will be easily accessible through your Dashboard in your account.
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Q6.What if I don't feel like I have had enough lab practice?
You can always purchase additional lab time through our Bundles & Add-Ons page.
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Q7.Can I see a sample video?
Check out the Blog & News section on our website for sample videos and much more. We also have an SDN Pros YouTube page with additional video content.
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Q1.What is ACE?
Arista Cloud Engineer Certification Program
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Q2.How do I know which course to take?
You may select a course according to your skillset. You can find our more information on what each course entails through our ACE Certification Training page.
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Q3.Do I have to take the ACE courses in order of level?
Absolutely not! The ACE Program is designed to allow you to start in whichever level makes the most sense for you and your skillset/knowledge level. However, the exams will build in difficulty and use topics from lower levels, so be sure to review those topics.
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Q4.Which course should I take if I have no experience with Networking?
ACE:L1 is for those beginning their networking journey.
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Q5.Are there PDF versions of the ACE course descriptions?
You can download a course Blueprint from the top left side of each individual course page.
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Q6.How do I register for a course?
Create an account – this is a quick and easy process. Next, go to the Global Schedule page and select the course you would like to take. Click the ‘Reserve Course Now’ tab and follow the prompts through the rest of the registration and payment process. Depending on your payment choice, either a member of the SDN Pros team will reach out to you to finalize your order or it will be completed immediately.
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Q7.How do I cancel or change my course date?
Fill out the Contact Us form on our website. You will need to provide details of your booking and one of our team members will respond to you within 48 hours.
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Q8.Can I arrange group training?
Yes. Please use the Contact Us form on our website and a member of our Sales team will be in touch.
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Q9.I would like a copy of the course recordings.
Course recordings are for quality assurance only and cannot be distributed.
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Q10.Is there a schedule of all courses on offer?
You can find details of all courses on offer through our Global Schedule page.
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Q1.How do I register for an Exam?
Please visit the What is Core? page via the SDN Pros website. There you will find all of the information about our Cloud Operational Readiness Evaluations. At the bottom of the page you will be able to submit your request for exam registration.
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Q2.Do I have to take the exam level equivalent to the course I took?
You may take a lower level exam or equivalent.
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Q3.Do I receive a certificate after I pass my exam?
Yes, you will receive a digital badge and certification for passing an exam. We use Credly for sending and maintaining all certifications.
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Q4.What is needed to study for an exam?
Everything required to complete the exam is covered in the course that made you eligible to take that exam. Your workbook and lab environment will serve as excellent study guides.
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Q5.Are there any multiple choice questions?
No. All Arista exams are Lab-Based exams (practical). This is meant to provide you with a more ‘real-world scenario’ and test your knowledge and skills rather than your memorization of commands.
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Q6.Is the lab entirely CLI?
As a practical lab, you will have the choice of using CLI or CVP for the majority of your configuration. However, there are some specific tasks which will require one of them to be used; both must be known to be prepared.
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Q7.How long are the exams?
ACE:L1 & CVP = 2 hours
ACE:L2, ACE:L3 & ACE:L5 = 4 hours
ACE:L4 = 5 hours
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Q8.What if I fail my exam? Can I try again?
You absolutely may retake any exam, however you must complete a waiting period before any retakes to ensure adequate time for restudy and preparation. We want you to succeed!
*14 day minimum qualifying period subject to approval from Arista Training. SDN Pros and Arista Training are committed to promoting a strong commitment to learning, growth, and academic excellence, whilst ensuring fairness and integrity throughout the entire evaluation process.
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Q9.What resources or materials can I use during my exam?
Everything is at your disposal (except another person to help you!): Arista’s course documentation and design guides, saved configurations from course labs, designs used from customer deployments, even whitepapers!
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Q10.How will my exam be graded?
All exams are pass/fail only. All tasks in the exam scenario will be required to be completed in order to pass.
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Q11.What will the exam environment be like?
Your exam environment is the same as the lab environment you used in your training, so be sure to practice and be familiar with it.
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Q12.Will I be on my own during the exam or will others be present?
Your exam will be via Zoom. There will be an exam proctor helping run and monitor the exam. There will be an introduction to the exam for all candidates in the main room, and then you will have your own breakout room and will not be distracted by others to complete your exam.
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Q13.Are there any requirements to take an exam?
Official Arista training must be purchased before you are able to register for an exam. This can be Arista Academy or an Instructor-Led Course.
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Q14.When and how will I get my exam materials and information?
Prior to your exam, you will be emailed a Zoom link and information confirming the time of your exam. Once you have joined the exam via Zoom, the exam proctor will send you all exam information you need before your exam officially begins. This information includes your lab link, exam scenario, exam scenario username and exam scenario password. The lab credential username and password are in the lab link.
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Q15.How long will I have to wait to get my exam results?
Typically you will receive your results within 48-72 business hours. After passing an exam, your Credly badge and certificate will take up to a week.
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Q1.Can I download my lab guide?
No. However, it will always be available to you via the browser.
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Q2.Does my lab guide expire?
Your lab guide will never expire.
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Q3.Where do I find my lab guide login details?
For Arista Academy, all Lab Guide login information should be accessible through your dashboard within your account. For students taking instructor-led training, this is shared with you by your instructor on Day 1 of your class. This info will also be available via your Account Dashboard soon.
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Q4.How much lab time do I get with my course? What if I do not have enough lab time?
For most courses, you will have three weeks of access to your lab environment. You can always purchase additional lab time through our Bundles & Add-Ons page.
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Q5.CVP is not working or I have received a 502 Bad Gateway Error.
Check the lab link and make sure you have waited at least 20 minutes to allow time for it to provision. If you have, please restart the environment as CVP can sometimes hang in the startup process. After this, please reach out to a member of the team via our webchat or our Contact Us form.
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Q6.Can I reset my lab environment?
You can reset your lab environment using the lab reset menu on the main topology page. You can also do the same within CVP, reconcile your switches, once completed remove all configlets except ATD-INFRA and BASE configlets. This will reset your switches back to the starting point of the lab.
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Q7.Can you pause my labs?
Unfortunately we cannot pause them. If you have purchased Arista Academy and have self-study, you can let us know when you would like access to your lab environment.
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Q8.Will my lab continue to run?
Your lab will shut down after 12 hours of running, or 3 hours of no activity, however you are able to restart it at any time.
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Q9.What if I have problems with my lab environment?
If you have taken an instructor-led course, your instructor will be able to help during your class week. If you have purchased Arista Academy or your class has ended, then please reach out to a member of the team via our webchat or our Contact Us form.
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Q1.What materials should I expect to receive with my course?
You will have access to courseware via Mimeo. You will also have access to a lab environment. If you purchased Arista Academy Pro, you will have access to course videos.
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Q2.When do I get my materials?
If you are taking an instructor-led course, you will be given your materials about three days before the course begins. If you have purchased Arista Academy, once your order is completed, all materials will be accessible via your Dashboard within your account.
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Q3.Can I download my materials?
Arista’s licensing does not permit downloading of the materials, however you can view your course workbook offline if needed through Mimeo. The course workbook will never expire and will remain in your Mimeo library permanently.
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Q4.How do I access Mimeo content offline?
Log into your Mimeo account and find your Digital Library. Select the small cloud with arrow icon. This will give offline access.